See an online demonstration! It only takes 30 mins.
A Customer Portal Solution for Electric and Gas Utilities
UtilityHawk™ is an affordable Web-based, customer portal solutions that helps utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use electric and gas utilities.
Learn about Customer Portal Solutions
Here are some resources to help you learn more about consumer engagement/customer portal solutions for utilities.
How to Make Business Case for Investing in a Utility Customer Portal
9 Ideas for Utility Billing and Customer Service Managers
8 Best Practices
For creating a successful customer portal that engages, informs, and serves.
Customer Engagement
Learn breakthrough technologies for water utilities that improve the customer experience in this free report.
Learn more about UtilityHawk
Overview
UtilityHawk is a customer portal solutions for electric and gas utilities. Learn what it does, who it's for, and how it can help your organization.
Features & Benefits - Utilities
UtilityHawk enables customer support staff to more easily manage, and even prevent high bill complaint calls.
Features & Benefits - Utilities
UtilityHawk enables customer support staff to more easily manage, and even prevent high bill complaint calls.
Read moreFeatures & Benefits - Customers
Enable your customers to access their consumption data, see an estimate of their bill anytime during the billing cycle, and be automatically notified before they spend too much money on electric and gas utilities.
Features & Benefits - Customers
Enable your customers to access their consumption data, see an estimate of their bill anytime during the billing cycle, and be automatically notified before they spend too much money on electric and gas utilities.
Read moreAdvanced Leak Detection
Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? UtilityHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.
Advanced Leak Detection
Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? UtilityHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.
Read moreScreenshots
Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for electric and gas utilities and their customers.
Screenshots
Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for electric and gas utilities and their customers.
Read more